Return/Replace Policy
Refunds or replacements requested because of disappointment in P4P designs are not allowed as these pins are not made for profit and are ungraded.
Should a package be lost or damaged I am willing to send a replacement upon confirmation of either of the following.
- If the tracking hasn't updated in two weeks.
- Timestamped pictures of the damaged pin in your hands.
Should I not have any extras of the pin you need, I will offer you a refund OR a different pin of equal value that is in stock.
I will not require video proof of you opening your package, however, please do not attempt to deceive me.
All replacements will require your damaged pin to be mailed back to me using a label I have paid for.
- Detailed Policy -
The following will be considered on a case by case basis.
Please refer to my grading policy so that there is no confusion on what you will receive.
In the case of pin(s) not being delivered within two weeks of the package being scanned in, email or DM me ASAP so we can discuss having a claim opened with the shipping company.
In the case of damaged pins, email or DM me ASAP with photos of your damaged pin(s) and your tracking number. If I have extras of that pin I will issue you a replacement.
You MUST return the damaged pin to me using the label I will pay for and provide. Once the damaged pin is in transit back to me, your replacment will be sent.
If I do not have extra, the same steps will be followed, but I will issue a full refund upon the damaged pin being sent back to me.